FAQs

How long does shipping take?

We ship worldwide! Most orders arrive within 10–15 business days, depending on your location. You'll receive a tracking number as soon as your package is on the way.

Do you offer returns or refunds?

Yes! We offer a 15-day return policy. If your item arrives damaged or not as described, just contact us within 3 days of delivery, and we’ll help you sort it out.

What if I ordered the wrong item or size?

No worries! Send us an email at PawsbyPub@gmail.com within 3 days of receiving your order. We’ll do our best to assist you, but please note that return eligibility depends on the item’s condition and type

Where are your products made?

We partner with trusted global suppliers to bring you fun, practical pet products at the best price. All items are quality-checked before shipping.